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F.A.Q.

What Will It say on my card statement?

No indication of Opheliasdream.com will be written on it. Your credit or debit card statement will show a charge to Optimal Company and no indication of opheliasdream.com will be written on it.

What Your Parcel Looks Like?

All orders are sent in plain packaging. There’s absolutely no way of telling what’s inside the parcel or who the sender is. There are no markings on the back or side of your parcel. The only markings are your address label on the front,and a courier sticker depending on the service used.

What If You’re Out When Your Order Arrives?

If you’re out when the postman delivers your order, your postman or courier will leave a card telling you where to pick up your discreetly packaged order.

What If Your Order Doesn’t Arrive When Expected?

If your delivery is more than 5 working days overdue, please contact us

What payment methods do you accept?

  • Credit / Debit card
  • PayPal
  • Bank/Wire Transfer
  • Cash on Delivery (+2 euros) Available only in Greece

What are your shipping rates?

Greece

€ 3,00 -> Free shipment over € 60

  • Fully traceable
  • Insured
  • Delivery within 2- 4 workdays
  • Delivery from Monday to Friday.

Cyprus

€ 7,00 -> Free shipment over € 60

  • Fully traceable
  • Insured
  • Delivery within 1- 3 workdays
  • Delivery from Monday to Friday.

Within European Union:

€ 9,00 -> Free shipment over € 60

  • Fully traceable
  • Insured
  • Delivery within 2- 4 workdays
  • Delivery from Monday to Friday.

Worldwide

€ 15 -> Free shipment over € 60

  • Fully traceable
  • Insured
  • Delivery within 4- 7 workdays
  • Delivery from Monday to Friday.